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Les ports USB ne fonctionnent pas sur l'ordinateur portable HP

Les ports USB de mon ordinateur portable ne fonctionnent pas du tout. Il fonctionnait sous Ubuntu 22.04, puis j'ai mis à jour vers 23.04, pour essayer de résoudre le problème. Il ne les détecte pas.

Mon ordinateur portable est un Hewlett Packard HP 2000 Notebook PC, avec 4 Go de RAM, un CPU i5-3230 et Intel HD Graphics 4000 (IVB GT2).

Résultats de lsusb :

Bus 002 Device 003: ID 05c8:0348 Cheng Uei Precision Industry Co., Ltd (Foxlink) HP Truevision HD
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0cf3:3121 Qualcomm Atheros Communications
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Résultats de dmesg -w | grep -i usb : ( https://pastebin.com/rgsvEFjC )

server@server-sami:~$ sudo dmesg -w | grep -i usb 
[    0.685680] ACPI: bus type USB registered
[    0.685680] usbcore: registered new interface driver usbfs
[    0.685680] usbcore: registered new interface driver hub
[    0.685680] usbcore: registered new device driver usb
[    0.761425] pci 0000:00:1a.0: quirk_usb_early_handoff+0x0/0x170 took 16916 usecs
[    0.781416] pci 0000:00:1d.0: quirk_usb_early_handoff+0x0/0x170 took 19499 usecs
[    1.480055] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    1.480221] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus number 1
[    1.497297] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00
[    1.497374] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.19
[    1.497378] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.497380] usb usb1: Product: EHCI Host Controller
[    1.497382] usb usb1: Manufacturer: Linux 5.19.0-41-generic ehci_hcd
[    1.497384] usb usb1: SerialNumber: 0000:00:1a.0
[    1.497579] hub 1-0:1.0: USB hub found
[    1.497942] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 2
[    1.517321] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[    1.517396] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.19
[    1.517399] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.517401] usb usb2: Product: EHCI Host Controller
[    1.517403] usb usb2: Manufacturer: Linux 5.19.0-41-generic ehci_hcd
[    1.517404] usb usb2: SerialNumber: 0000:00:1d.0
[    1.517637] hub 2-0:1.0: USB hub found
[    1.517851] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    1.517873] uhci_hcd: USB Universal Host Controller Interface driver
[    1.753298] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.773297] usb 2-1: new high-speed USB device number 2 using ehci-pci
[    1.909732] usb 1-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[    1.909737] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.910055] hub 1-1:1.0: USB hub found
[    1.929729] usb 2-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[    1.929734] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.930056] hub 2-1:1.0: USB hub found
[    2.197295] usb 1-1.1: new full-speed USB device number 3 using ehci-pci
[    2.221297] usb 2-1.3: new high-speed USB device number 3 using ehci-pci
[    2.306619] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.01
[    2.306624] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    2.398856] usb 2-1.3: New USB device found, idVendor=05c8, idProduct=0348, bcdDevice= 1.07
[    2.398861] usb 2-1.3: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[    2.398862] usb 2-1.3: Product: HP Truevision HD
[    2.398864] usb 2-1.3: Manufacturer: Generic
[    2.398865] usb 2-1.3: SerialNumber: 200901010001
[   39.383281] usbcore: registered new interface driver btusb
[   39.921327] usb 2-1.3: Found UVC 1.00 device HP Truevision HD (05c8:0348)
[   39.941594] input: HP Truevision HD: HP Truevision as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.3/2-1.3:1.0/input/input8
[   39.941657] usbcore: registered new interface driver uvcvideo
[   40.195521] usbcore: registered new interface driver ath3k
[   40.397228] usb 1-1.1: USB disconnect, device number 3
[   40.625304] usb 1-1.1: new full-speed USB device number 4 using ehci-pci
[   45.754804] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.02
[   45.754820] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1361.106760] usb 2-1.3: reset high-speed USB device number 3 using ehci-pci
[ 1361.106803] usb 1-1.1: reset full-speed USB device number 4 using ehci-pci
[ 1361.215056] usb 1-1.1: device firmware changed
[ 1363.375657] usb 1-1.1: USB disconnect, device number 4
[ 1363.466682] usb 1-1.1: new full-speed USB device number 5 using ehci-pci
[ 1363.580556] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.01
[ 1363.580572] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1363.642729] usb 1-1.1: USB disconnect, device number 5
[ 1363.870649] usb 1-1.1: new full-speed USB device number 6 using ehci-pci
[ 1363.980098] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.02
[ 1363.980115] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1391.475872] usb 1-1.1: reset full-speed USB device number 6 using ehci-pci
[ 1391.487824] usb 2-1.3: reset high-speed USB device number 3 using ehci-pci
[ 1391.584112] usb 1-1.1: device firmware changed
[ 1393.873761] usb 1-1.1: USB disconnect, device number 6
[ 1394.003733] usb 1-1.1: new full-speed USB device number 7 using ehci-pci
[ 1394.117205] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.01
[ 1394.117219] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1394.268757] usb 1-1.1: USB disconnect, device number 7
[ 1394.503818] usb 1-1.1: new full-speed USB device number 8 using ehci-pci
[ 1399.728727] usb 1-1.1: New USB device found, idVendor=0cf3, idProduct=3121, bcdDevice= 0.02
[ 1399.728737] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0

0voto

Il y a plusieurs raisons possibles pour lesquelles vos ports USB ne fonctionnent pas après la mise à jour vers Ubuntu 23.04. Voici une chose que vous pouvez essayer.

Vérifiez si le pilote USB est installé et mis à jour : Vérifiez si le pilote USB est installé et mis à jour sur votre ordinateur portable. Vous pouvez le faire en allant dans l'application "Logiciels et mises à jour" et en vérifiant s'il y a des mises à jour. Si des mises à jour sont disponibles, installez-les et voyez si le problème est résolu.

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